Question 1

How does CurriboxAI prevent client bypass?

Accepted Answer

Our AI removes all personal contact information — names, emails, phone numbers, addresses — from CVs in seconds while preserving professional experience and skills. This prevents clients from contacting candidates directly, protecting your placement fees.

Question 2

What personal information gets anonymized?

Accepted Answer

We remove full names, email addresses, phone numbers, home addresses, LinkedIn profiles, and personal photos. Names are replaced with professional references like 'Senior Java Developer' or 'Project Manager — 5+ years experience', keeping all relevant skills and achievements intact.

Question 3

Can clients still bypass with anonymized CVs?

Accepted Answer

Our anonymization ensures no traceable personal information remains in the document. Even unique details are generalized — for example, a distinctive company name becomes 'Fortune 500 Tech Company'. Your candidates stay protected, and you stay in control of the relationship.

Question 4

How do you handle unique experiences that might identify someone?

Accepted Answer

Our AI detects potentially identifying details and generalizes them using industry-standard references — e.g., 'Major European Bank' or 'Leading SaaS Company'. The scope and value of the experience are preserved while removing identifying specifics.

Question 5

What if I accidentally send an unprotected CV?

Accepted Answer

The platform requires explicit confirmation before sharing any CV. Visual indicators show which CVs are protected vs. unprotected, and you can set up automatic anonymization rules to prevent human error.

Question 6

How fast is the CV anonymization process?

Accepted Answer

Individual CVs are anonymized in about 30 seconds. Batch processing handles up to 50 CVs in under 5 minutes — significantly faster than manual editing.

Question 7

Can I customize how CVs are anonymized?

Accepted Answer

Yes. You can create custom anonymization rules per client, set field-level requirements (e.g., hide education, keep certain skills visible), and create client-specific templates. Each client can have their own anonymization profile.

Question 8

What file formats do you support?

Accepted Answer

We accept PDF, DOC, and DOCX files as input. Output is professionally formatted PDF with your agency branding. Our AI handles complex layouts, tables, and formatting.

Question 9

Do you offer branded CV templates?

Accepted Answer

Yes. All paid plans include professional templates with your company logo and colors. Scale and Enterprise plans include custom template design and multi-language support.

Question 10

Can I translate CVs to different languages?

Accepted Answer

Scale and Enterprise plans include AI-powered translation to 25+ languages while maintaining anonymization and professional formatting. Ideal for international placements and European market expansion.

Question 11

How much time does CurriboxAI save?

Accepted Answer

Our users report saving 15+ hours per week on CV processing. You can process 50 CVs in the time it used to take for 3 — freeing you to focus on sales and client relationships.

Question 12

What's the ROI of using CurriboxAI?

Accepted Answer

Most users see ROI within the first month. Preventing even one client bypass incident — which can cost tens of thousands of euros in lost fees — pays for years of service. Faster turnaround also means more placements.

Question 13

How does this help with client relationships?

Accepted Answer

Professional, branded, anonymized CVs demonstrate that you take data protection seriously. Clients trust recruitment firms that protect candidate information. Fast turnaround times also improve satisfaction and drive repeat business.

Question 14

Can this help me win more deals?

Accepted Answer

Professional presentation and fast response times are genuine competitive advantages. Our users report faster deal closure and better client feedback thanks to polished CVs and rapid delivery.

Question 15

What if my competitors start using similar tools?

Accepted Answer

We continually invest in new features, better AI models, and enhanced security. As a CurriboxAI user, you get early access to new capabilities. Enterprise features are designed to keep market leaders ahead.

Question 16

Is CurriboxAI GDPR compliant?

Accepted Answer

Yes, fully GDPR compliant. Our anonymization actually reduces your GDPR liability by removing personal data from shared documents. We provide audit trails and ensure secure data handling throughout.

Question 17

Where is my data stored?

Accepted Answer

All data is stored in encrypted European data centers with enterprise-grade security, regular audits, and access controls. Your candidate data never leaves the EU.

Question 18

Who can access my CV data?

Accepted Answer

Only authorized team members you specify. We provide role-based access controls — you decide who can view, edit, or share CVs. Full audit logs track all access and changes.

Question 19

How long do you keep CV data?

Accepted Answer

You control data retention. Set automatic deletion after specific periods, or keep data as long as you need. All deletions are permanent and logged for compliance. We never sell or share your data.

Question 20

What happens if there's a security breach?

Accepted Answer

We maintain comprehensive incident response procedures and security insurance. However, because personal details are already anonymized in processed CVs, the risk of sensitive information exposure is inherently minimized.

Question 21

What plans do you offer?

Accepted Answer

We offer four plans: Starter, Pro, Scale, and Enterprise. Each tier increases your CV credits, AI features, template options, and support level. Visit our pricing page for current rates and a detailed feature comparison.

Question 22

Can I try Curribox for free?

Accepted Answer

Yes — your first CV is on us. Create a free account with no credit card required, process your first CV, and see the anonymization, branding and AI tools before choosing a paid plan.

Question 23

Do you offer annual discounts?

Accepted Answer

Yes. Annual billing gives you two months free — you pay for 10 months and get 12. Check our pricing page for the exact annual rates per tier.

Question 24

What if I need more credits than my plan allows?

Accepted Answer

You can purchase additional CV or AI credit packs anytime, or upgrade to a higher plan. Enterprise plans offer custom volume for high-throughput teams.

Question 25

Can I cancel anytime?

Accepted Answer

Yes, cancel anytime with no penalties. Your data remains accessible for 30 days after cancellation. We believe in earning your business every month — no lock-in contracts.

Question 26

What support do you provide?

Accepted Answer

Support level scales with your plan — from email support on Starter to priority response and a dedicated account manager on Enterprise. All plans include documentation and video tutorials.

Question 27

Do you help with onboarding?

Accepted Answer

Yes. All customers get personalized onboarding to set up templates, anonymization rules, and integrations. Enterprise customers receive custom training sessions and change management support.

Question 28

Can you integrate with our existing systems?

Accepted Answer

Enterprise plans include custom integrations with your CRM, ATS, or other recruitment tools. We also offer API access for advanced technical integrations — our team handles setup and testing.

Question 29

What if we need custom features?

Accepted Answer

Enterprise customers can request custom feature development. We also regularly ship new capabilities based on customer feedback and industry needs.

Question 30

Do you provide training for my team?

Accepted Answer

Yes. We provide team training sessions, best-practice guides, and ongoing support. Enterprise customers get unlimited training sessions to ensure full team adoption.

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